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AI care operations for sleep clinics and DMEs

Turn CPAP follow-up into a resolved care loop.

K-Sleep Care connects patient support with provider operations so teams can understand why a patient is struggling, coordinate the response, and keep each case visible through outcome review.

The first 90 days

Early CPAP problems create clinical and commercial risk.

Monitoring can identify a usage signal. The remaining work—understanding the barrier, coordinating support, assigning a decision, and following through—still needs an accountable operating loop.

01 · SOOMi

Support the patient and capture the barrier.

SOOMi helps patients navigate routine PAP questions and brings reported problems into the follow-up workflow.

  • Routine PAP support guidance
  • Comfort and unresolved-question context
  • Reported barriers connected to the case
  • Human escalation when the issue requires it
02 · CareLoop

Combine signals and prioritize the case.

CareLoop brings patient-reported barriers together with available treatment and follow-up context, then prepares the next operational action for review.

  • Reason codes and evidence summary
  • Operational priority
  • Recommended next action
  • Due window and review state
03 · Coordinate

Route each decision to the right person.

Keep patient support connected to the accountable team member, including the coordinator, sleep coach, clinician, or equipment-support owner.

  • Named owner and next action
  • Clinical review where required
  • Equipment-support handoff where appropriate
  • Patient-facing delivery remains controlled
04 · Learn

Review the outcome and build an operating record.

Keep the problem, intervention, approval, handoff, and outcome together so the organization can reuse what it learns in future follow-up.

  • Problem and intervention history
  • Approval and handoff record
  • Outcome snapshot for review
  • Provider-specific operating knowledge
  • Final decisions remain with the clinician
Beyond CPAP

A care loop designed to extend across therapies.

CPAP is the first workflow. Over time, the same pattern is intended to support GLP-1 therapies, oral medications, other devices, combination therapies, and additional sleep-disorder care pathways.

Product view

See the owner, next action, due window, and review state at a glance.

CareLoop gives the team a shared view of what happened, what needs to happen next, and who is responsible for moving the case forward.

Case handoff · PAP-1087
SignalPrepared actionOwnerState
Usage reviewPrepare mask-fit follow-upSleep coachDraft
Window dueReview documentation packetClinicianReview
HandoffRecord reviewed next stepCoordinatorOwned

Synthetic product view · No real patient data

Map your first-90-day CPAP workflow.

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